UK ICT Help
You get a skilled mechanic to service your car? – do the same with your business critical IT infrastructure.
UK ICT provides SME companies with corporate level IT support. Proactive Support Packages – Regular Maintenance – Unlimited Support – Free Emergency Call Outs
Proactive management of your systems and infrastructure mean less down time for your staff. If something does go wrong our technicians are available to get you working again.
• Remote Support for Servers and Desktops
• UK based Telephone Support
• Real time On-Line Helpdesk – to log and monitor your support requests
• E-mail Support
• Regular On-Site Maintenance
• Network Monitoring 24/7
• Network Health Reports
• Emergency Call Outs
Innovative and flexible IT support solutions for your business.
All Inclusive Support and Maintenance Contracts.From here you can contact our support staff, log and monitor calls, initiate a remote support session, run a virus scan. Use the links to access our full range of support Services.
Connect to a Technician
Welcome to our Remote Support Centre
With our remote support tools out technicians can access you computer directly and resolve technical issue
It is safe and secure: You have to give permission for each session and function You can terminate a session at any time All traces of the Applet disappear from your PC when the session is finished Employs end to end , 256-bit data encryption – the same security levels used by major banking institutions
Click to enter our remote access and get you customer PIN
With our remote support tools out technicians can access you computer directly and resolve technical issue
It is safe and secure: You have to give permission for each session and function You can terminate a session at any time All traces of the Applet disappear from your PC when the session is finished Employs end to end , 256-bit data encryption – the same security levels used by major banking institutions
Click to enter our remote access and get you customer PIN
Helpdesk
Our On line Helpdesk is available for all contract support customers.
From here you can log and monitor calls that have been made allowing you to manage your IT support requirement.
No more wondering if a problem has been reported. Need to track an order, a support ticket or a project ? you can use our powerful database for free 24/7
Break and Mend
Is your PC broken? We’ll mend it for you.Not all business want contract based support. At UK ICT we understand that for some businesses support on an Ad-hoc basis works best.
Our innovative support contracts offer a wide range of support options, but you may just have a problem that needs fixing now. We offer a full break and mend service. If you It equipment stops working we will get it working using our remote support tools, on site technicians or workshop engineers.
Got a problem? Got no support? – Give us a call 08700 85 85 75
New to UK ICT Support?
Business to Business Support frm UK ICT
Our wide range of innovative support contracts are backed by high end technical expertise. We have a comprehensive range of support options designed to keep businesses running. Why not give us a call and find out how our support can work for you.
Click for a call back to complete the form. One of our consultants WILL ontact you to discuss your support requirements.
Or call Sales on 0845 270 1642.
On Line AV Scanner
Our solution for small and medium businesses automatically monitors, protects and maintains the highest level of security against spreading threats that may arise from the Internet
The Small Business Suite is a centrally managed information security solution especially for the Microsoft Small Business Server environment
UK ICT can help audit your security requirements and implement an Anti Virus solution tailored to your network.
Simply call us and ask for a quote... 0845 270 1642
Think you may have a virus? Visit Kaspersky On Line Scanning
Spam and viruses are a considerable problem for organisations that receive thousands of harmful and unwanted emails everyday. Today, spam accounts for 85-90% of all emails and viruses approximately 1%. With external email scanning from SoftScan you can forget all about spam and viruses, and concentrate on tasks that will add value to your business.
You can virtually illiminate spam, reduce the laod on your server by removing spma before it reaches you and protect you syste, from the risks assocoaited with spam. We can also offer e-mail archiving through this service l! 0845 270 1642
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